Question 1

How does our marketplace work?

Accepted Answer

Our platform connects freelancers with customers who need creative marketing services and products. Customers create orders, and freelancers can either explore open projects or be matched with suitable opportunities. After you deliver the project and the customer approves it, your payment is released through our secure payment system.

Question 2

How do I sign up as a freelancer?

Accepted Answer

Getting started is easy. Click the "Sign Up" button, fill out your profile, highlight your skills, and complete any required verification steps. Once your account is approved, you can begin viewing available projects and applying for the ones that best match your expertise.

Question 3

How do I get paid?

Accepted Answer

We support secure payouts to bank cards and crypto wallets. Payments are issued after the customer confirms that the order has been delivered. For longer projects, payments can also be split into milestones. Our system is designed to ensure you receive your funds safely and on time.

Question 4

What fees does the platform charge?

Accepted Answer

For each completed order, our platform charges a small service fee that helps cover transaction, support, and operational expenses. The exact percentage depends on the project value and your freelancer status. The fee is calculated individually based on several factors and typically ranges from 10% to 30%.

Question 5

What happens if there is a dispute with a customer?

Accepted Answer

If a customer is not fully satisfied with the result, they can request revisions or open a dispute. In this case, our support team will review the situation and make an impartial decision. To make the process smoother, we recommend keeping communication clear and documenting your work and progress inside the platform.

Question 6

How do I increase my chances of getting hired?

Accepted Answer

To attract more clients, make sure you complete your profile with a strong portfolio and clear service descriptions, set competitive prices especially at the beginning, communicate professionally and deliver high-quality work on time, and ask satisfied customers to leave ratings and reviews to build your reputation.

Question 7

Can I set my own prices and availability?

Accepted Answer

Yes. As a freelancer, you fully control your rates and working hours. You decide how much to charge, which projects to accept, and how many orders you can handle at the same time based on your schedule and workload.

Question 8

Are there any restrictions on the type of services I can offer?

Accepted Answer

We welcome a broad range of creative marketing services, such as graphic design, video production, copywriting, social media management, and more. However, any services that break the law, infringe on rights, or violate our terms of service are strictly forbidden.

Question 9

Can I work with multiple clients at the same time?

Accepted Answer

Yes, you can cooperate with several clients simultaneously as long as you meet all deadlines and maintain a high standard of work. The freelancer dashboard helps you track multiple projects and manage tasks efficiently in one place.

Question 10

How do I handle taxes and legal obligations?

Accepted Answer

As an independent freelancer, you are responsible for managing your own taxes and legal obligations according to the laws of your country. We recommend consulting a tax adviser or legal professional to understand how to correctly report your income and pay the necessary taxes.

Frequently Asked Questions