Privacy Policy
Last updated: 17 August 2026
1. General Provisions
This Privacy Policy explains how personal data is collected, used, disclosed, stored and otherwise processed in connection with bluetheball.com, including the accounts, project functionality, marketplace features and other services made available through that website.
The Website and the Platform are operated by Digital Labs Innovations s.r.o., Company Registration Number / IČO 29546265, with its registered address at Radimovická 1774/13, Chodov, 149 00 Praha 4, Czech Republic.
For the purposes of this Privacy Policy, Company, we, us and our mean Digital Labs Innovations s.r.o. Website means bluetheball.com. Platform means the visual marketing services marketplace operated by the Company through the Website. You and User mean an individual who visits the Website, creates or uses an Account, acts as a Business Representative, submits a Project Request, places or manages an Order, communicates through the Platform, provides User Materials, contacts support, applies to participate as an Independent Service Performer or otherwise interacts with the Platform.
The Company processes personal data to operate, administer and secure the Platform; create and manage Accounts; process Project Requests and Orders; facilitate interaction between Users and Independent Service Performers; support project communications and delivery; administer payments through third-party payment providers; provide customer support; prevent fraud, misuse and unauthorised activity; comply with legal obligations; resolve complaints and disputes; and maintain and improve Platform functionality.
The Platform operates as a marketplace connecting Users with Independent Service Performers offering Visual Marketing Services. Digital Labs Innovations s.r.o. operates the Platform and provides Platform Services but does not itself perform the Visual Marketing Services offered through the marketplace. Personal data and project-related information may be made available to the relevant Independent Service Performer where reasonably necessary to assess, administer or perform a Project Request or Order.
The Company may use third-party service providers where necessary to operate and support the Platform, as further described in Section 7.
The Company processes personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation or GDPR), Act No. 110/2019 Coll., on Personal Data Processing, and other applicable data protection requirements. Personal data is processed only where an appropriate legal basis applies and only to the extent reasonably necessary for the relevant purpose.
This Privacy Policy is intended to provide information about how personal data is processed. Accessing or using the Platform does not constitute consent to all processing described in this Privacy Policy. Where processing requires consent, consent will be requested separately in accordance with applicable law.
For the purposes of applicable data protection law, Digital Labs Innovations s.r.o. acts as the data controller where it determines the purposes and means of processing personal data. Independent Service Performers and other third parties may have separate data protection responsibilities where they independently determine how and why personal data is processed.
Capitalised terms not defined in this Privacy Policy have the meanings assigned to them in the Terms & Conditions.
2. Information We Collect
The categories of personal data processed by the Company depend on how you interact with the Platform. Personal data may be provided directly by you, generated through your use of the Website or Platform, or received from relevant third parties.
2.1 Account and Contact Information
When you create or use an Account, the Company may process information including your first and last name, email address, telephone number, authentication and Account information, communication preferences and other information necessary to create, administer or secure the Account.
Where you use the Platform as a Business Representative, we may also process information concerning the business or organisation you represent and your relationship with or authority to act for that organisation where such information is provided or reasonably required.
2.2 Project and Order Information
When you submit a Project Request, place or manage an Order or communicate in connection with Visual Marketing Services, we may process information including project descriptions, requirements, instructions, specifications, preferences, selected services, Order details, delivery information, revision requests, approvals, feedback and project-related communications.
We may also process User Materials submitted in connection with a project, including documents, text, images, brand materials, trademarks, logos, design assets, presentations, references and other files relevant to the requested Visual Marketing Services.
Where supported by the Platform, a video file may be submitted as reference material or as an informational basis for a Project Request. Such material is processed only in connection with the relevant project and does not change the scope of Visual Marketing Services available through the Platform.
Project Requests, User Materials and related communications are not treated as publicly available merely because they are submitted through the Platform.
2.3 Independent Service Performer Information
Where an individual applies to participate in the Platform as an Independent Service Performer, the Company may process information including their name, email address, telephone number, Account information, professional specialisation, areas of expertise, professional experience, portfolio or other supporting materials, application information and communications relating to the application or participation in the marketplace.
The Company may also process information generated in connection with an Independent Service Performer's Platform activity, including Service Listings, Project Requests or Orders with which they interact, project communications, performance-related information, complaints, Account status and information relevant to marketplace administration.
2.4 Payment and Transaction Information
Where you make or receive a payment in connection with the Platform, the Company may process billing and transaction-related information such as the applicable Order, amount, currency, payment status, transaction reference, refund or reversal information and other information received from or provided to the relevant third-party payment provider.
Payments are processed using third-party payment providers. Depending on the applicable payment flow, payment instrument information may be collected directly by the relevant payment provider and processed under its own applicable privacy and security arrangements.
The Company does not maintain User balances or operate an escrow service.
2.5 Communications and Support Information
When you contact the Company, submit a complaint, request support, respond to a verification request or otherwise communicate with us, we may process your contact information, the content of your communications, relevant Account or Order information, supporting documents or files and information concerning the handling and resolution of the request.
2.6 Technical and Usage Information
When you access or use the Website or Platform, certain technical and usage information may be processed automatically. This may include IP address, device and browser information, operating system, language settings, timestamps, referring and requested pages, session information, security and authentication events, approximate location derived from technical information and information about interaction with Platform features.
Such information may be used to operate and secure the Platform, maintain technical functionality, detect suspicious or unauthorised activity, troubleshoot errors and understand the use and performance of the Website and Platform.
Information collected through cookies or similar technologies is further described in the Cookie Policy and applicable cookie controls.
2.7 Information Received from Third Parties
The Company may receive personal data from third parties where relevant to Platform operation and where an appropriate legal basis applies. These sources may include payment providers, fraud-prevention or security providers, hosting and infrastructure providers, verification providers where such services are used, and other service providers involved in Platform functionality.
Such information may include transaction status and identifiers, security or fraud indicators, technical information, verification results or other information reasonably necessary to operate the Platform, administer an Order, investigate suspicious activity or comply with applicable obligations.
2.8 Special Categories of Personal Data
The Platform is not designed to request or routinely process special categories of personal data, such as information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data used for identification, health information or information concerning a person's sex life or sexual orientation.
Users should not submit such information unless it is genuinely necessary for the relevant purpose and its processing is permitted under applicable data protection law, including any additional conditions applicable to special categories of personal data. Where special category personal data is received, the Company will process it only where permitted under applicable data protection law and may delete, restrict or request removal of information that is unnecessary for Platform use. GDPR imposes additional conditions on the processing of these categories of data.
2.9 Personal Data Relating to Other Individuals
User Materials or project communications may contain personal data relating to individuals other than the User submitting the information. You should provide third-party personal data only where it is reasonably necessary for the relevant project or Platform activity and where you are legally entitled to provide it.
Where required by applicable law, you are responsible for ensuring that the relevant individual has been appropriately informed about the disclosure of their personal data. The Company will process such information only for the applicable purposes described in this Privacy Policy and in accordance with its own obligations under applicable data protection law.
Where the Company receives personal data about an individual from another person or source and applicable law requires the Company to provide privacy information directly to that individual, the Company will do so in accordance with applicable law, subject to any applicable exemptions.
3. How We Use Personal Data
The Company processes personal data only for specified and legitimate purposes connected with the operation, administration, security and development of the Platform.
3.1 Account Administration
Personal data may be processed to create, maintain and manage Accounts, verify contact information where appropriate, authenticate Users, maintain Account security, manage access to Platform functionality and communicate information relating to an Account.
3.2 Project Requests and Orders
Where you submit a Project Request or participate in an Order, personal data may be processed to administer the relevant request or Order, facilitate communications between Users and Independent Service Performers, exchange User Materials and Deliverables, manage project-related information, support delivery and revisions, and maintain records relating to the relevant Platform activity.
Where reasonably necessary for these purposes, relevant personal data and project information may be made available to the Independent Service Performer involved in the applicable Project Request or Order.
3.3 Independent Service Performer Participation
Personal data relating to Independent Service Performers may be processed to review applications, administer marketplace participation, maintain profiles and Service Listings, facilitate Project Requests and Orders, manage communications, address complaints or performance-related matters and maintain appropriate Platform records.
3.4 Payments and Transactions
The Company may process payment- and transaction-related information to facilitate payments through third-party payment providers, confirm payment status, administer Orders, process or facilitate refunds, maintain transaction records, investigate payment irregularities, prevent fraud and comply with applicable accounting, tax or other legal requirements.
3.5 Support and Communications
Personal data may be processed to respond to enquiries, provide support, manage complaints and disputes, communicate important information relating to Accounts, Project Requests, Orders, payments or Platform functionality, and resolve technical or operational issues.
3.6 Security, Fraud Prevention and Platform Integrity
The Company may process Account, transaction, technical, usage and other relevant information to detect, investigate and prevent fraud, unauthorised access, Account compromise, payment abuse, misuse of the Platform, security incidents and other unlawful or prohibited activity.
Personal data may also be processed where reasonably necessary to enforce the Terms & Conditions or Acceptable Use Policy, protect Users and Independent Service Performers, establish or defend legal rights, and maintain the security and integrity of the Platform.
3.7 Platform Operation and Improvement
The Company may process technical, usage and performance information to monitor Platform functionality, identify and resolve errors, understand how Platform features are used, improve usability and reliability, maintain system performance and develop or improve Platform functionality.
Where reasonably possible and appropriate for the relevant purpose, such analysis may use aggregated or otherwise minimised information.
3.8 Legal and Regulatory Compliance
Personal data may be processed where necessary to comply with applicable legal obligations, respond to lawful requests from courts or competent authorities, maintain records required by law, establish, exercise or defend legal claims, and cooperate with relevant authorities or service providers where legally required or permitted.
Personal data will not be used for purposes that are incompatible with the purposes for which it was collected unless such further processing is permitted by applicable data protection law.
4. Legal Bases for Processing
The Company processes personal data only where an appropriate legal basis applies under the GDPR and other applicable data protection law. Depending on the circumstances, one or more of the following legal bases may apply.
4.1 Performance of a Contract and Pre-Contractual Steps
Personal data may be processed where necessary to perform a contract with you or to take steps at your request before entering into a contract.
This may include creating and administering an Account, processing a Project Request, administering an Order, facilitating communications and delivery through the Platform, providing support connected with Platform Services, processing applicable payment-related information and administering Independent Service Performer participation where relevant.
4.2 Compliance with Legal Obligations
The Company may process personal data where necessary to comply with a legal obligation to which it is subject.
This may include applicable accounting, tax, recordkeeping, regulatory, court, law-enforcement or other legally binding requirements.
4.3 Legitimate Interests
The Company may process personal data where necessary for its legitimate interests or those of a relevant third party, provided that those interests are not overridden by the rights and freedoms of the affected individual.
Such legitimate interests may include operating and improving the Platform, maintaining Platform and Account security, preventing and investigating fraud or misuse, protecting legal rights, managing complaints and disputes, maintaining appropriate business and security records, ensuring service continuity and analysing Platform performance.
Where legitimate interests are relied upon, the Company will take into account the nature of the processing, its necessity and its potential impact on the affected individual.
4.4 Consent
Where processing requires consent, the Company will request consent separately for the relevant purpose.
You may withdraw your consent at any time using the method made available when consent was collected or by contacting the Company. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
4.5 Multiple Legal Bases
Different legal bases may apply to different processing activities involving the same category of personal data. The applicable legal basis depends on the purpose and circumstances of the relevant processing.
Where the Company is required to retain particular information after an Account is closed or an Order has been completed, such retention may continue where necessary to comply with legal obligations, resolve disputes, establish or defend legal claims, prevent fraud or pursue another lawful purpose permitted under applicable data protection law.
4.6 Requirement to Provide Personal Data
Certain personal data is necessary to create or administer an Account, process a Project Request or Order, facilitate a payment, complete required verification or provide other requested Platform functionality. Where such information is required and is not provided, the Company may be unable to create or maintain the relevant Account, process the Project Request or Order, complete the applicable transaction or provide the affected Platform functionality.
Where the provision of personal data is optional, this will not prevent access to unrelated Platform functionality unless otherwise indicated.
5. Data Security
5.1 Security Measures
The Company implements appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access and other unlawful processing.
Security measures are selected having regard to the nature, scope, context and purposes of processing and the risks associated with the relevant personal data and Platform activity.
5.2 Access Controls
Access to personal data is limited to persons and service providers who require access for an authorised purpose connected with the operation, administration, security or support of the Platform.
Where third-party service providers process personal data on behalf of the Company, access is limited to the extent reasonably necessary for the relevant function and is subject to applicable contractual, confidentiality and data protection requirements.
5.3 Platform and Account Security
The Company uses reasonable measures intended to maintain the confidentiality, integrity and availability of personal data and Platform systems, including measures appropriate to Account security, access management, monitoring, technical maintenance and the prevention or detection of unauthorised activity.
Users are responsible for keeping their Account credentials confidential, using reasonable security measures when accessing the Platform and promptly informing the Company of suspected unauthorised access or Account compromise.
5.4 Security Incidents
Where the Company becomes aware of a personal data breach, it will assess the incident and take appropriate measures in accordance with applicable data protection law, including notification to the competent supervisory authority or affected individuals where legally required.
If you believe that your Account has been compromised or become aware of an actual or suspected security issue affecting personal data or the Platform, you should contact the Company without undue delay using the contact information provided in this Privacy Policy.
5.5 No Absolute Security Guarantee
While the Company applies appropriate safeguards, no electronic system, transmission method or storage environment can be guaranteed to be completely secure. The Company therefore cannot guarantee absolute protection against every possible security incident, but will maintain and review security measures appropriate to the risks associated with the processing.
6. Cookies and Similar Technologies
6.1 Use of Cookies
The Website may use cookies and similar technologies to operate and secure the Platform, maintain sessions and Account functionality, remember relevant settings, understand Website performance and support other functionality described in the Cookie Policy.
6.2 Strictly Necessary Technologies
Certain cookies and similar technologies may be necessary for core Website and Platform functionality, including authentication, session management, security, fraud prevention and maintaining technical functionality.
Where a technology is strictly necessary to provide functionality requested by the User or to operate a service requiring such technology, it may be used without consent to the extent permitted by applicable law.
6.3 Optional Technologies
The Website may use optional analytics, functionality or similar technologies to understand how the Website and Platform are used, identify technical issues, measure performance or improve functionality.
Where applicable law requires consent for a cookie or similar technology that is not strictly necessary, it will be used only after the required consent has been obtained.
6.4 Cookie Preferences
Where cookie preference controls are available, Users may use them to accept, reject or modify their choices concerning optional cookies. Consent may be withdrawn or preferences changed at any time through the available cookie controls.
Users may also manage cookies through their browser or device settings. Disabling strictly necessary technologies may affect the operation or availability of certain Website or Platform features.
6.5 Information Collected
Depending on the technology used, cookies and similar technologies may process information such as device or browser identifiers, IP address, session information, Website interactions, preferences, security events and information concerning the use and performance of Website features.
The specific cookies and similar technologies used, their purposes, providers and applicable retention periods are described in the Cookie Policy or relevant cookie controls.
6.6 Sensitive Information
The Company does not intentionally use cookies or similar technologies for the purpose of collecting special categories of personal data or creating advertising profiles based on such information.
7. Sharing and International Data Transfers
7.1 General Principles
The Company does not sell personal data or disclose personal data to third parties for their own unrelated marketing purposes.
Personal data may be disclosed only where reasonably necessary for the purposes described in this Privacy Policy, where the disclosure is permitted or required by applicable law, or where another valid legal basis applies.
7.2 Independent Service Performers
Where you submit a Project Request or participate in an Order, relevant personal data and User Materials may be made available to the Independent Service Performer involved in assessing or performing the relevant Visual Marketing Services.
The information disclosed will be limited to what is reasonably necessary for the applicable project, including project requirements, communications, materials, delivery and related administration.
Depending on the circumstances and the purposes for which they process personal data, Independent Service Performers may have their own responsibilities under applicable data protection law.
7.3 Service Providers
The Company may share personal data with third-party service providers supporting the operation of the Website and Platform. These may include hosting and cloud infrastructure providers, communications providers, security and fraud-prevention providers, analytics providers, technical support providers, professional advisers and other service providers reasonably necessary for Platform operation.
Where a service provider processes personal data on behalf of the Company, appropriate contractual and data protection requirements will apply in accordance with applicable law.
7.4 Payment Providers
Payment and transaction-related information may be disclosed to or received from third-party payment providers where necessary to process or confirm payments, administer refunds, investigate transaction issues, prevent fraud or comply with applicable legal obligations.
Payment providers may process personal data under their own privacy terms where they independently determine the purposes and means of particular processing activities.
7.5 Legal and Regulatory Disclosures
The Company may disclose personal data where required by applicable law, a court order or a lawful request from a competent public authority.
Personal data may also be disclosed where legally permitted and reasonably necessary to investigate suspected fraud or unlawful activity, protect Platform security, establish, exercise or defend legal claims, enforce applicable contractual terms or protect the rights and legitimate interests of the Company, Users, Independent Service Performers or other affected parties.
7.6 Corporate Transactions
If the Company is involved in a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, relevant personal data may be disclosed to advisers, counterparties or successor organisations where reasonably necessary for the transaction and subject to appropriate confidentiality and data protection safeguards.
7.7 Transfers Outside the EEA
Personal data may be processed by recipients located outside the European Economic Area where this is necessary for Platform operation or the provision of relevant supporting services.
Where personal data is transferred to a country outside the EEA, the Company will ensure that the transfer is made in accordance with Chapter V of the GDPR. Depending on the destination and circumstances, this may include reliance on an applicable European Commission adequacy decision, appropriate safeguards such as the European Commission's Standard Contractual Clauses, or another transfer mechanism permitted by applicable data protection law.
Where appropriate, the Company may also implement supplementary contractual, technical or organisational measures having regard to the circumstances of the transfer and the protection required for the relevant personal data.
You may contact the Company using the details provided in this Privacy Policy to request further information about the safeguards applicable to a particular international transfer.
8. Data Retention
8.1 General Retention Principle
The Company retains personal data only for as long as necessary for the purposes for which it was collected and processed, including Platform operation, Account administration, Project Requests and Orders, support, security, fraud prevention, dispute resolution, legal compliance and the establishment, exercise or defence of legal claims.
Retention periods may vary depending on the category of personal data, the purpose of processing, the nature of the relationship with the User, applicable legal requirements and whether information is required in connection with an ongoing complaint, dispute, investigation or legal claim.
This approach reflects the GDPR requirement that personal data should not be kept in identifiable form for longer than necessary for the purposes for which it is processed.
8.2 Account Information
Account and contact information is generally retained while the Account remains active or while it is reasonably necessary to administer the User's relationship with the Platform.
Following Account closure, relevant information may continue to be retained where necessary to comply with legal or accounting obligations, maintain security and fraud-prevention records, resolve disputes, administer existing rights or obligations, or establish, exercise or defend legal claims.
8.3 Project and Order Information
Project Requests, Order information, project communications, User Materials, Deliverables and related records are retained for as long as reasonably necessary to administer the relevant project and any subsequent support, complaint, revision, refund or dispute process.
Following completion of an Order, relevant project information may continue to be retained where reasonably necessary for legitimate recordkeeping, contractual administration, fraud prevention, compliance or legal claims.
Where information is no longer necessary for these purposes, it will be deleted, anonymised or otherwise removed from active retention in accordance with the Company's applicable retention procedures.
8.4 Independent Service Performer Information
Information relating to Independent Service Performer applications and marketplace participation may be retained for the duration of the relevant application or participation and for a reasonable period thereafter where necessary for marketplace administration, recordkeeping, dispute resolution, fraud prevention, compliance or legal claims.
8.5 Payment and Transaction Records
Payment and transaction-related information may be retained for the period necessary to administer Orders, payments, refunds, reversals and disputes and to satisfy applicable accounting, tax, fraud-prevention and other legal obligations.
The Company does not retain payment information merely because the relevant third-party payment provider retains information under its own independent legal or operational requirements.
8.6 Support, Complaints and Disputes
Support communications, complaints, verification records and dispute-related information may be retained for as long as reasonably necessary to address the matter and for an appropriate period thereafter where required for recordkeeping, prevention of repeated abuse, legal compliance or the establishment, exercise or defence of legal claims.
8.7 Technical and Security Data
Technical information, security events, authentication records, fraud-prevention information and system logs may be retained for periods reasonably necessary to protect the Platform, investigate security incidents, detect repeated or suspicious activity, maintain technical reliability and comply with applicable obligations.
Analytics information may be aggregated or anonymised where it is no longer necessary to retain information linked to an identifiable User.
8.8 Deletion and Anonymisation
When personal data is no longer required for an applicable purpose and there is no legal or other valid basis for continued retention, the Company will delete, anonymise or otherwise securely dispose of the information in accordance with appropriate technical and organisational procedures.
Deletion from active systems may not result in immediate removal from securely maintained backups where data is retained temporarily as part of normal backup and disaster-recovery processes. Such information will remain protected and will not be restored for ordinary use unless necessary for legitimate recovery purposes.
9. Your Data Protection Rights
Subject to the GDPR and other applicable data protection law, you may have certain rights in relation to personal data processed by the Company. The availability and scope of a particular right may depend on the circumstances and the legal basis on which the relevant personal data is processed.
9.1 Right of Access
You may request confirmation as to whether the Company processes personal data relating to you and, where applicable, obtain access to that personal data and information concerning its processing.
9.2 Right to Rectification
You may request correction of inaccurate personal data relating to you and completion of incomplete personal data where appropriate.
9.3 Right to Erasure
You may request deletion of personal data in circumstances provided by applicable law, including where the data is no longer necessary for the purpose for which it was collected, consent has been withdrawn and no other legal basis applies, or the data has been processed unlawfully.
The right to erasure is not absolute. The Company may retain information where continued processing is permitted or required by applicable law, including for compliance with legal obligations or the establishment, exercise or defence of legal claims.
9.4 Right to Restriction of Processing
You may request restriction of the processing of your personal data in circumstances provided by applicable law, including while the accuracy of personal data or the lawfulness of particular processing is being assessed.
9.5 Right to Data Portability
Where processing is based on consent or a contract and is carried out by automated means, you may have the right to receive personal data that you provided to the Company in a structured, commonly used and machine-readable format and, where technically feasible, to have that data transmitted directly to another controller.
9.6 Right to Object
Where personal data is processed on the basis of legitimate interests, you may object to such processing on grounds relating to your particular situation. The Company will assess the objection in accordance with applicable law.
Where personal data is processed for direct marketing purposes, you may object to such processing at any time.
9.7 Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
9.8 Automated Decision-Making
Where applicable, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you, except where such processing is permitted under applicable law.
9.9 Right to Lodge a Complaint
If you believe that your personal data has been processed in breach of applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.
The supervisory authority responsible for data protection supervision in the Czech Republic is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů / ÚOOÚ). You may also have the right to complain to another competent supervisory authority in accordance with applicable law.
10. Exercising and Managing Your Rights
10.1 Submitting a Request
Requests concerning personal data or the exercise of data protection rights may be submitted to support@bluetheball.com.
Your request should contain sufficient information to allow the Company to understand the nature of the request and identify the personal data concerned.
10.2 Identity Verification
The Company may request additional information reasonably necessary to verify your identity before acting on a request. Any verification measure will be limited to what is reasonably necessary to protect personal data against unauthorised access, disclosure, alteration or deletion.
10.3 Response to Requests
The Company will review and respond to requests in accordance with the requirements and timeframes established by applicable data protection law.
Where the Company is unable to comply with a request in whole or in part, including because an applicable legal exception applies, the Company will provide the information or explanation required by applicable law.
10.4 Account Changes and Deletion
Certain Account information may be updated through available Platform functionality or by contacting the Company.
Closing an Account or requesting deletion of personal data does not necessarily result in the immediate deletion of all information associated with the Account. Personal data may continue to be retained where necessary for existing Orders, payment or transaction records, fraud prevention, security, accounting, legal compliance, dispute resolution or the establishment, exercise or defence of legal claims, as described in Section 8.
11. Use of the Platform by Minors
11.1 Age Requirement
The Platform is intended only for individuals who are at least eighteen (18) years old. Individuals under the age of 18 must not create an Account, submit a Project Request, place an Order, apply to participate as an Independent Service Performer or otherwise use functionality intended for registered Users.
11.2 Personal Data Submitted by Minors
The Company does not knowingly permit individuals under the age of 18 to register for or directly use the Platform as Users or Independent Service Performers.
If the Company becomes aware that an Account has been created or personal data has been submitted directly by an individual who does not satisfy the applicable age requirement, it may restrict or close the relevant Account and delete or otherwise handle the associated personal data in accordance with applicable law and legitimate retention requirements.
11.3 Third-Party Information Concerning Minors
User Materials may, in limited circumstances, contain personal data relating to individuals under the age of 18. Users should provide such information only where it is genuinely necessary for the relevant project and where they have an appropriate legal basis or authority to do so.
The Company may restrict, delete or request removal of personal data relating to minors where it is unnecessary for the relevant Platform activity or where its processing would not be lawful.
11.4 Requests Concerning a Minor's Personal Data
A parent, legal guardian or other person legally authorised to act on behalf of a minor may contact the Company using the contact details provided in this Privacy Policy if they believe that personal data relating to the minor has been submitted or processed through the Platform inappropriately.
The Company may request information reasonably necessary to verify the identity and authority of the person making such a request before taking further action.
12. Changes to This Privacy Policy
12.1 Updates
The Company may update this Privacy Policy from time to time to reflect changes in the Website or Platform, data processing activities, service providers, security or operational practices, or applicable legal and regulatory requirements.
12.2 Publication
The current version of this Privacy Policy and its effective date will be published on the Website.
12.3 Material Changes
Where a change materially affects the way personal data is collected, used, disclosed or otherwise processed, the Company will provide additional notice where required by applicable law or where reasonably appropriate.
Such notice may be provided through the Platform, by email or through another appropriate communication method.
12.4 Consent Where Required
An update to this Privacy Policy does not itself create consent for processing that requires consent under applicable data protection law. Where a material change requires new or renewed consent, the Company will request that consent separately before carrying out the relevant processing.
The Company will provide information about its processing of personal data in a concise, transparent and accessible manner as required by the GDPR.
Contact Information
If you have questions about this Privacy Policy, wish to exercise your data protection rights or require information concerning the Company's processing of personal data, you may contact the Company using the details below.
Data Controller: Digital Labs Innovations s.r.o.
Company Registration Number / IČO: 29546265
Registered Address: Radimovická 1774/13, Chodov, 149 00 Praha 4, Czech Republic
Support: support@bluetheball.com
Phone: +447377682021